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Case study - telecare alarm button

Grandmother of two, Margaret Gibson says her telecare alarm button is a lifeline.

Margaret from Shadsworth was given the device, that hangs on a pendant around her neck, to call for help if she needs it.

Last year the former sheltered housing manager, suffered a fall in her garden and experienced severe facial bruising.

"I looked like I'd been in a boxing match with Mohammed Ali," she joked.

Around about the same time she had also been in a car accident, which saw her receive severe whiplash and she also had muscle and joint pain in her left arm.

After having rails installed by Blackburn with Darwen Council on her stairs she accepted the offer of a "panic button" that she can push if she has a fall or feels that she needs assistance.

It goes through to a call centre that can contact a member of the family, friend or neighbour or call the emergency services if necessary.

"Personally I think it's wonderful," she said.

Previously working as a manager at Bridgewater Court, Margaret has seen how telecare has benefitted many people.

"I think one of these is essential if you live alone or even if you don't you never know if you're going to need help and there's no-one around.  

"It just gives you that sense of security and just lets you get on with your life."

"It's 365 days a year, there's someone there whenever you need them."

image of emergency alarm button