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General enquiries

There are many different ways that you can contact Blackbun with Darwen Borough Council about a whole range of different services.

One Stop Shop

The One Stop Shops are based at Blackburn Town Hall, King William Street, Blackburn and Darwen Town Hall, Croft Street, Darwen. These town centre facilities provide face-to-face access for customers, offering information and advice on a variety of Council services. The centres are open 9am to 5pm Monday to Friday

bdirect Contact Centre

The bdirect Contact Centre is a convenient way for the public to access a whole range of Council services by phone or email.   The bdirect Contact Centre is open 8.45am - 5pm Monday to Friday.  You can contact the bdirect Contact Centre on (01254) 585585 or email


Other ways to get in touch

By Fax: 01254 585202

By Post: Blackburn with Darwen Borough Council, Town Hall, King William Street, Blackburn, BB1 7DY


We want to hear from you!

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