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Claiming benefits

Advice Services

Whether it's financial, welfare or housing advice you need, contact Advice Services for help.  The Council has partnered with Shelter to provide free confidential welfare and debt advice to residents of the borough.

Help and advice can be obtained by telephone on 0344 515 1831, by email or by drop-in at Blackburn library. Alternatively, there is lots of helpful advice on the website at

The Council can also provide free advice on housing matters and where appropriate, assist landlords / tenants / managing agents to resolve issues and concerns.  Telephone 01254 585457 or via email at

Confidential and independent help is also available via the national debtline.

Telephone 0800 808 4000 or access from the website


Carers Benefits or Allowances

If you are spending time looking after a relative, friend or neighbour then you may be entitled to claim benefits to support you in your caring role. It may be that you are unable to work, or can only work part time, because of the time you are spending caring and need financial assistance to help you manage. Blackburn with Darwen Carers Service offers free, confidential advice about your benefit entitlement.  To find out more visit their website


Age UK Blackburn with Darwen

Age UK's advice and information service can help anyone aged over 50 and their carers with a range of issues, including: benefits; pensions & other money issues; debt; housing; care, health & support; consumer issues; information about other services; form filling; letter writing; negotiating with third parties.

Age UK Blackburn with Darwen
Address: 4 King Street, Blackburn
Phone: 01254 266620
Fax: 01254 266621


Citizens Advice Bureau

The Citizens Advice Bureau is based at the Energy Zone, Newfield Drive, Blackburn, BB2 3UA.  They offer a telephone Adviceline which will deal with any general issues on 08444 111 444.  Click here to visit their website.


Online benefit calculations

For online benefit calculations: Visit the Directgov website


'Advice For All' can help you check that you are claiming the benefits you are entitled to.

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