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What is available?

If you are having problems moving around safely, even with help of equipment, you may need help from a care worker. 

Once your practical needs have been assessed by one of our Social Workers we can put together a care package that will give you practical help. This could include a care worker calling to help you get in and out of bed, move around from room to room including helping you to use the toilet if needed.

Someone to help you

Who can get help?

People over the age of 18, who live in Blackburn with Darwen and who need practical help due to sight or hearing loss, physical or learning disabilities, frailty or illness. Help is also available to people recovering from a hospital stay and needing temporary help to maintain their independence and quality of life. However, in order to work out just how much help is needed to make life easier for you, we do need to carry out an assessment. 

What is an assessment?

 

After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them, according to the seriousness of your situation.

If you don't qualify for a care package from Adult Social Care you could arrange for a care worker from a private home care agency to help you. If you do this remember to take care to choose one that is registered and inspected by the Care Quality Commission (CQC).

You can view a list of care agencies in Blackburn with Darwen that are registered with Blackburn with Darwen Borough Council:

List of registered care agencies

 

Or the 'NHS Choices' website can help you find a care worker, and you can also check the care agency's Care Quality Commission report on the website too.  Visit the NHS Choices website.

Or you could employ your own personal assistant.  The Self Directed Support Team can help you with this.

How much does it cost?

There may be some cost but the actual amount you pay will depend on what services you receive.

Can I get help with the cost?

It is possible. We will help you fill out a financial assessment form to see if you qualify for financial help. To get a rough idea of costs you can carry out a quick, confidential financial self assessment, online.

How much will I pay for services?

 

Do you want more choice and control?

We may provide or arrange services for you but if you want more choice and control over your own life then you might be interested in Self Directed Support. This means that you have a Personal Budget, or Direct Payment, from us and use it to arrange your own support.

Self Directed Support and Personal Budgets

 

How to get in touch

The Adult Social Care Customer Liaison Team is the first point of contact for all referrals and general enquiries. You can contact them from 8.45am to 5pm, Monday to Friday on (01254) 587547. 

When you contact us we'll discuss your situation over the phone, check that we've got all our facts straight and then follow this up with a visit to your home to discuss whether a placement is the best way to meet your needs.

Useful contacts

Care Quality Commission (CQC)
Address: Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Phone: 03000 616161
Fax: 03000 616171
Web: www.cqc.org.uk
Email: enquiries@cqc.org.uk

image of worker helping woman