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The Silver Line - helpline for older people

The Silver Line is a confidential, free helpline offering information, friendship and advice for older people, open every day and night of the year. There is no question too big, no problem too small and no need to be alone. The Silver Line is here for you.

There are many people who go for days without seeing or talking to anyone.  Perhaps friends and family are not living nearby or are no longer here.  They may be bereaved, isolated, housebound, or caring for someone else and just want to hear a friendly voice at the end of the phone.  That's where The Silver Line can help.

If you're feeling lonely

It's important to remember you're not alone.  More than half of people over 75 live by themselves.  One in ten suffers intense loneliness but is reluctant to ask for help.  It could happen to any one of us, but you don't have to live with that loneliness.

The Silver Line team is there for you.  They can offer you friendship, someone to talk to, and can link you to local groups and services in your area.

Call in confidence and for free

You can tell The Silver Line how you feel and express feelings about your life with complete honesty knowing that your call is treated in the strictest confidence.

The Silver Line will always trust and respect your privacy but if you feel vulnerable, neglected or abused, then with your permission, they will guide you to organisations that will help.  They work with safeguarding organisations like Action on Elder Abuse and local safeguarding teams.

Call free on 0800 4 70 80 90 or visit

There is no need to be alone. The Silver Line is here for you.

The Silver Line - helpline for older people